2020 Ice Maker Geeks. Back to customer service via email (the only way to contact the company) to be instructed to clean the sensors. Please make sure that you are posting in the form of a question. Until it doesn’t. You will be held hostage by your love of nugget ice! The Opal Nugget Ice Maker also comes with bluetooth, which allows you to connect your ice maker to a smartphone, so that you can create an ice-making schedule. Best Nugget Ice Maker Machines Opal Small Nugget Ice Maker – Best Seller For A Reason. This is awesome, we love the ice and the machine. Top subscription boxes – right to your door, See all details for Opal Countertop Nugget Ice Maker, © 1996-2020, Amazon.com, Inc. or its affiliates. Opal Nugget Ice Maker; Troubleshooting; Follow Opal doesn’t make any ice at all. Vinegar wash three times, still nothing. The products and services mentioned below were selected independent of sales and advertising. Left it unplugged. 3 talking about this. of Ice a Day in Stainless Steel, Melt Resistant Interior, Self Cleaning Function and BPA-Free Parts 3.2 out of 5 stars 41 Uggggh I think I have a sickness! Reviewed in the United States on January 16, 2018. 2 inches] and weight [44 pounds] of Opal Nugget Ice Maker little bit bigger than the other counter top ice makers. It’s also very expensive, takes up counter space, and I wasn’t 100% sure I would use it as often as I assumed that I would. With regular ice, water is simply frozen into a hard cube, but with the Opal Nugget Ice Maker, the ice is made by scraping ice flakes off a stainless steel cylinder inside the machine. After much anticipation and following provided instructions, my ice maker made NO ice...went from “making ice” straight to “full ice.” Reaching customer service was like a circular gauntlet that ended by reaching no one. Another plus with portable ice makers, you don’t have to pay to have them installed, or need any drain or water lines. Below are links for the best prices online. In fact, it looks similar to all the NewAir’s other portable ice makers. For those not in the know, nugget ice is ice that's made from compressed flakes rather than a solid block like you'd get from a tray or traditional ice maker. All rights reserved. “You’ll need to purchase the Opal Cleaning Kit, sold on our website.” NO! It has the buttons on the front, and the viewing window on the top. Nothing. Click on the links to learn more about these great ice makers. Reviewed in the United States on May 25, 2018. This unit has an elegant design, and doesn’t look like a portable ice maker at all. If design is something that you feel strongly about, and you want something that is both elegant and tried – then I would purchase the Opal Nugget Ice Maker. In our option, it has a very elegant feel and look. This ice maker weighs 34 pounds which makes it difficult to move around. GE Profile Opal Nugget Ice Maker 2.0 Review – The Best Portable Nugget Ice Maker? We'll likely exchange this unit in hopes of getting one without these problems, but who knows if that will work. Disabling it will result in some disabled or missing features. It works the same as all the other portable ice makers – add water to the water tank, and the ice begins to produce and drops into the storage bin. This is a malfunctioning Opal Nugget FirstBuild Ice maker. The display ring is flashing yellow. After a long wait, we know you just want to get your Opal up-and-running as quickly as possible; so check out these short videos that’ll help you get on your way and enjoying nuggets in no time. Opal Countertop Portable Nugget Ice Maker [rank_math_rich_snippet] Opal Countertop Nugget Ice Maker is the Smart and Nugget ICE maker in our list with different design. All you have to do is hold down the power-button for 3 seconds, and the LED light around the power button will begin to flash red and purple. The Opal nugget ice maker has the capability of producing soft and crunchy ice that easily melt in the mouth. They worked on their weaknesses (added a side tank), and strive to make a better product. For $500 I’d expect more than a couple days of a functioning machine. Opal Ice Maker - Troubleshooting. We will see what happens. My first ice machine had to be replaced within three months because the pump failed. This will begin the cleaning cycle, and it’s important to run this cycle for at least 30 seconds. A portable ice maker is all you need, and a little over $500 is a good price to pay. We have had no luck whatsoever from the company. Delivered on Saturday.....died the next Saturday. The article you just read is just a small sample of the work that they have been doing over the last several years. After several emails back and forth to diagnose the problem, we were told the machine needed to be defrosted and given steps to follow. NewAir Nugget Ice Maker, Sonic Speed Countertop Crunchy Ice Pellet Machine 40 lbs. Makes perfect nugget ice. There is another factor that you need to consider when comparing the Opal Nugget Ice Maker to the NewAir Nugget Ice Maker, and that’s longevity. My second machine within the second week of use is now in for repairs because auger lets out noises like “nails on a chalkboard” and Jacqui from Opal Support won’t respond to my emails. Switch Opal to icemaking mode. You can still see all customer reviews for the product. After only six weeks of use, it stopped making ice. Nugget ice completely alleviates this problem and yet provides all the cooling qualities of traditional ice. Crazy people, I will never buy a big ticket priced thing like this again !! At first glance, you may be thinking that these two ice makers are the same, but this isn’t true. The Opal Nugget Ice Maker also comes with bluetooth, which allows you to connect your ice maker to a smartphone, so that you can create an ice-making schedule. In my option, these units are very different. Relatively fast ice production. It’s an elegant, yet simple designed portable unit with very little distractions. I’m not just saying this either – this ice maker looks great. OPAL01GEPKT Owner's Manual. As well, it now sometimes stops making ice even though it has water and the indicator light says it is in the mode to be producing. The NewAir Nugget Ice Maker. I am in the process of having my second replacement ice machine sent in for repairs. It’s the NewAir Nugget Ice Maker (NIM040SS00) VS. the GE Profile Opal Countertop Nugget Ice Maker, in this classic ice maker showdown. It comes with a side tank and is still a little less money. That’s definitely the case with this ice maker. (The email address linked through their app, website and on the instructions doesn’t even work.) Which portable nugget ice maker should you purchase? For the FirstBuild Opal nugget ice maker, the manual says to use household vinegar to attack internal scale deposits. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Overall, the NewAir beats the Opal with performance, but the Opal wins in design. The co-create community at FirstBuild has carefully designed the Opal with the enthusiast in mind: people who drop by their favorite restaurant on the weekend to pick up a bag of that special soft ice or have googled “nugget ice maker for home” only to find that home nugget ice makers start at $2000 - $3000. Having Sonic ice would be awesome if I had a working machine instead of a water lined silhouette of where my $500 machine used to be. You may end up with a $500 refurbished icemaker, which I find unacceptable. We have a great online selection at the lowest prices with Fast & Free shipping on many items! It is a shame because I love the product but if they can't even talk to me I guess I will have to return it. It also analyzes reviews to verify trustworthiness. Many portable ice makers will turn off automatically if there’s a problem with the water supply line — including an empty tank. So when GE announced it was releasing the Opal Nugget Ice Maker 2.0 (available at Best Buy for $599.99) we knew we had to get our hands on it—and it did not disappoint. The Opal Nugget Ice Maker (MSRP $499) is charming, crazy, and awesome. Both units are heavy. No product reaches bestseller status without having something to offer. For the full ranking, see below. Don’t get me wrong... in the beginning this little machine made all my dreams come true. * Unique Ice. The GE Profile Opal Nugget Ice Maker, The GE Profile Opal Nugget Ice Maker Vs. When someone walks into your kitchen, and sees this unit on display, their first reaction will be – wow, that’s really cool. The Good Ice: anytime, anywhere. Ice Maker Troubleshooting Let us show you how to fix it yourself. It is about 5 weeks old and it has been making some very very loud noises, so I have called first build customer service 5 times and left messages and they never return phone calls! You do not connect a water line to this unit, and you do not need a drain line. How to Clean Your Portable Ice Maker (Simple Guide with Photos). We hope they are a valuable resource for current owners and soon-to-be owners. Opal nugget ice maker is a high speed and affordable ice maker which can fit easily on to cramped kitchen counters. The flakes are then pushed through a hole, pressing them into small, cylindrical nuggets with more air pockets than regular ice—similar to scooping up snow to press into a snowball. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. It’s small, fits nicely on the counter, quiet, and makes perfect ice. I recommend finding a home for this ice maker and leaving it there. I have some pretty exciting news for ice chewers! I will be trying to get it replaced. The NewAir is new, but it’s a production machine. Let us know what you’re thinking. When we tested Opal's flagship model (and made a video of it, which garnered 38 million views), the Opal Countertop Nugget Ice Maker, our tester … Well, at least I have awesome ice. We got ours In November and it has already stopped working. The Opal (with the side tank) weighs just less than 50 pounds, and the NewAir Ice Maker comes in at 34 pounds. It produces 24 pounds of ice every day, which is about 1 pound of ice every hour. How Much Electricity Do Portable Ice Makers Use? The opal portable ice maker has a production capacity of up to 24 lbs However, you need to take into consideration the environment you use when handling this appliance. Tried again. warrerity, so they won't do anything. I have an ice ball maker that retails for around $1200, I just got my IceMadeClear Kickstarter, and here I am ready to run to Home Depot to try to snag an Opal ice maker that I definitely don't need. If you order this ice maker, the 1st thing you need to do is cross your fingers, find a 4- leaf clover and make a wish on a star. I have contacted extended warrenty folks and it's still under original manf. There's a problem loading this menu right now. If Opal would give me my money back then I would by a different brand ice machine, but all I can really do is marinate in my frustration and warn others. No matter what we did it wouldn’t go away, or register that it was full, or make any more of my beloved ice. Opal is making a squeaking noise. If you don’t mind wasting a lot of money on a substandard product with design flaws and “Nigerian Tech Support” that only communicates through email, then this ice machine is for you. But it was full of water. For ice makers which only weighs 19-26 pounds, and are easier to carry around, I would suggest you click. The Opal Nugget Ice Maker looks incredible. View Specs. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on June 2, 2018. Just remember, that you’re going to get less ice each day, and it’s going to take 15 more minutes to make your first batch of nugget ice. How seriously do you take your ice? Problem. We review the latest products so that you can make an informed decision before you buy. The Opal Nugget Ice Maker is the standard for nugget ice and portability being the first to market. However, Ice Maker Geeks may receive a small commission from the purchase of any products or services through an affiliate link to the retailer's website. Blinking Green Light. My family loves the ice this machine produces, but who knows how long is is going to last considering we have had these problems in under a month of ownership. Size [15. What's the difference between the Opal 1.0 (Sold online at other retailers) and the Opal – Learn about GE Profile - Opal 2.0 24-lb. No luck, so we contacted customer service again and were told to run a vinegar wash through the machine. It has a classy stainless-steel finish and a LED lit ice bin which will fit nicely into any kitchen. Ice Maker Geeks are ice enthusiasts that review ice-making appliances, research ice-related topics, and do their best to help you make an informed decision before you make a purchase. Blue light illuminated telling me to add water, and the device is full of water. Let Opal run for 10 minutes in this mode, and note if the air blowing out of the unit is cool or warm at the end of 10 minutes. The Opal Nugget Ice Maker brings the good ice to you. Love the ice! To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Opal makes only slush. Opal doesn’t make any ice at all. We contacted Opal customer service via email and waited a week for a reply. Second opal to fail with the same issue within a month. I really hate writing this review because the machine is awesome. It has sonic ice (nugget ice), a great design and is compact. However the device has now making the terrible noise others have reported. GE Profile - Opal 24-lb. I will be embarrassed if they do. The unit starts producing ice pretty quickly. Reviewed in the United States on April 25, 2018. The Opal has a built-in water resovoir, but comes with a separate side-tank that gives you more water, which leads to less filling, and more constant ice production. The NewAir Nugget Ice Maker is great machine that produces the “good ice.” It’s not a large ice maker, and will fit nicely on your countertop. Reviewed in the United States on April 12, 2018. Perfect pebble ice by the cupful. Both of these units are good, and both produce amazing nugget or sonic ice for your home. If you've ever been to a Sonic Drive-in, this is the kind of ice served. GE Profile™ Opal™ Nugget Ice Maker. Connects to app for scheduling. The support team at Opal is a leaky bag of dog squeeze. Get the best deals for opal countertop nugget ice maker at eBay.com. Condensation. Don’t buy it! The Opal Nugget Ice Maker doesn’t look like a standard countertop ice maker. It takes 20 minutes for this unit to produce it’s first batch of ice. We ran through the defrost and cleaning cycle 8-10 times. It produces 40 pounds of nugget ice each day (which is almost 20 pounds more than the Opal), and produces ice in only 5 minutes (this is amazing!). Register this Appliance. Opal Nugget Overview . I use RO water that is reminerized with Aptera filter(also sold on Amazon). 2,999 global ratings | 2,100 global reviews. This unit is wrapped in stainless steel with a single button on the front of the unit that controls all the operations. The NewAir is a beast of an ice making machine. Sensors cleaned, still no ice. The ice maker produces the same soft, chewable ice as the Opal, and comes with a self-cleaning feature, and light indicators – the same as the Opal Nugget Ice Maker. Opal shuts off after five minutes, even with the ice bin in place. The light kept doing that little blue thing which means it needs more water. But there were a handful of things holding me back from purchasing it, and one of those was the mixed reviews from other Opal Ice Maker owners. Poor customer support is not a good way to keep your customers happy, I have been bragging to everyone about how awesome it is, I just hope my friends haven't ordered one . The scheduling app only allows a single smart device be connected, otherwise it wipes-out the previous schedule when the app is connected from another smartphone. Replace the darn thing! But seriously, I've been hoping to see these come down in price for a while. so sad to review this ice maker with only one star, Reviewed in the United States on June 13, 2018, So, so, so sad to review this ice maker with only one star. It’s been around for a while, has great reviews and looks incredible. ✅The check mark goes to the Opal Nugget Ice Maker. Doesn't require a water hookup. Enjoy chewable ice made from compacted ice flakes, perfect for cocktails, sodas and … Purchased for my Mom for Christmas and it has already stopped working! Dripping under ice bin. ✅The check mark goes slightly to the NewAir Countertop Nugget Ice Maker. It does has a nice stainless steel cover, with a simplistic design, but it looks like a portable ice maker at the end of the day. In most cases you can easily fix Opal Nugget Ice Maker yourself. Possible Cause. Seriously! Once you’ve determined that your ice maker has power, the next step is to make sure it has a steady water supply.Check the water reservoir and add water if needed. Producing 40 pounds of ice each day, and making ice in only 5 minutes is a triumph. I guess it comes down to how much ice you need, and how fast do you need it? The size of the nuggets helps it accomplish this. It produces 40 pounds of ice each day, and produces the first batch of ice in only 5 minutes. Maintaining a steady supply of at-home nugget ice has never been so easy! If you're one of the lucky few, it will work and the ice will be awesome! To solve the problem, go to the mobile app and disable the schedule, or unplug Opal Nugget Ice Maker, wait a few seconds, and then plug it back in. It’s LED illuminated storage bin, and stainless steel design is beautiful craftsmanship. ✅The check mark goes slightly to the Opal Nugget Ice Maker. The Best Commercial Ice Cream Makers for Your Business or Home, GE Profile Opal Countertop Nugget Ice Maker. Deal with clogs Refrigerator ice makers are particularly prone to clogs. Manufactured November, 2019 - Present. And after reading other reviews siting this exact problem, as well as the reviews saying that customer service is so hard to deal with from this company, we decided to find the silver lining and at least be glad our 30 Day return window had not yet passed. Easy to use. Opal leaks out the front. Opal will not turn on. During normal operation, condensation forms on the bottom surface of the ice bin. It is normal that as the Opal starts making ice the first nuggets will be slushy. We did all the trouble shooting tips including the vinegar and the bleach washes. This unit does have a self-cleaning feature which is easy to use. 5 x 14.25 x 17. Over the years of running this website, they have learned a lot and are excited to share that knowledge with you. At this point it’s been two weeks since we first contacted customer service and we’re a bit frustrated but we reach out again. Looks like I will be without ice this summer. From The Manufacturer. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. This ice maker looks more like your conventional portable ice maker. Produces 40 pounds of nugget ice, makes the ice in 5 minutes and comes in a stainless steel design. Commercial nugget ice makers produce more ice and have larger storage containers, but most of the time, you just don’t need that much ice. The truth is, I’ve contemplated getting this ice maker for YEARS. The NewAir Nugget Ice Maker Vs. This means checking the fans, drain and outlet are all in good working order. Portable Ice maker with Nugget Ice Production and WiFi - Stainless steel with 4 Answers – Best Buy The Opal is a great ice maker for your home or business. These units are both a great deal, considering a few years ago, the only way to get nugget ice was by purchasing a commercial ice maker which would put you back a couple thousand dollars. The Opal Nugget Ice Maker is an elegant machine and will look incredible in your kitchen. We power it off and right back on and it resumes making ice right away. The front button is not working. If you are looking for performance, production, and you’re not concerned with design or a relatively new product, then you should purchase the NewAir Portable Ice Maker (The NewAir Ice Maker isn’t ugly, it’s not as attractive as the Opal). It has a pull-out transparent bin, and it’s lit by a blue LED light, which gives it a little more flare than the NewAir Nugget Ice Maker. Pros: * Fast. We are going to break down all the specs between these two portable nugget ice makers, and decide which one is best for your home or business. Reviewed in the United States on April 17, 2018. Luckily, the majority of other Opal nugget ice maker problems (or, indeed, those faced by any other brand) can be solved by ensuring the machine is properly installed. Stylish design. It performs extremely well, especially considering the more affordable price point. With NewAir, you don’t really know what product you’e getting in the end, because they haven’t been making nugget ice for that long. I don’t think either of them are ideal for portability, but the edge would go to the NewAir Nugget Ice Maker because it’s lighter and less bulkier. This ice maker looks like all the other portable ice makers on the market. In our analysis, the GE GE Profile Opal Countertop Nugget Ice Maker placed 3rd when we looked at the top 5 products in the category. It’s a new product, but we have high expectations for this NewAir ice maker. Sent messages to the manufacturer and no answer, none. So disappointed, Reviewed in the United States on January 20, 2018. This nugget ice maker is made of high tech sensors that enable automatic operation as well as a colorful LED status light. Now you can enjoy nugget or sonic ice at home without buying an expensive commercial unit.. Related: The Top Portable Ice Maker on the Market. Read honest and unbiased product reviews from our users. The NewAir Countertop Nugget Ice Maker is the new kid on the block. Portable Ice maker with Nugget Ice Production and WiFi - Stainless steel Summary: A robust, sleek workhorse that produces chewable nugget-styled ice fast. They both produce nugget ice or sonic ice, but the look and feel is very different. The NewAir isn’t going to win best ice maker design of the year award, because it looks like all the other portable ice makers on the market. I’m not saying that this product is good or bad, it’s just too early to give a conclusive answer. To the point, this ice maker has poor product reliability and the customer service is terrible. When the ice melts, it returns into the water reservoir to make more ice. it has a great design, that features the ice in a transparent, LED lit container on the front of the unit. Free shipping for many products! The price for these two units are very similar – coming in at about $550 (give or take a few). But if you end up like me and several reviewers...you'll be very disappointed, with no ice nuggets. I chatted with amazon and they say it's too long for a return, however the girl said they'd make a exception and let me return it, but she sent me a return for the filter I bought with it!!! But how long will it last???!!! The Opal has a built-in water resovoir, but comes with a separate side-tank that gives you more water, which leads to less filling, and more constant ice production. But after two weeks it crushed my dreams. Opal has been in the portable ice maker game longer, and have worked out all the bugs and problems. Find helpful customer reviews and review ratings for Opal Countertop Nugget Ice Maker at Amazon.com. It’s up to you. Almost exactly three years ago, a pitch for a specialized ice maker called the Opal raised $2.7 million on the crowdfunding platform Indiegogo. I cannot believe it! But with such a new invention, technology is still in its infancy. Same mode of failure on both devices. We are the authority on ice makers, ice cream makers and really everything that has to do with ice. The Opal Nugget Ice Maker has been on the market for a while now, and it seems to be a popular ice maker for producing soft, chewable nugget ice at a decent price. And the refrigerator must be fully inserted, otherwise Opal Nugget Ice Maker will shut itself down after about 5 minutes. And sadly, the warranty doesn’t guarantee you’ll get a new replacement if your new machine doesn’t work. If you’re still stumped on what’s going on, call the FirstBuild customer service team at 502-852-0021 or email help@firstbuild.com. Possible Solution. Reviewed in the United States on March 21, 2018. At nearly $500 it should work longer than 6 weeks and we shouldn’t have to jump through hoops when it breaks. With the Opal, it’s a unit that is loved, received well and has exceptional reviews. Opal arrived dented or damaged. Countertop Nugget Ice Maker, ce Cubes Ready in 8 Mins, Make 44 Lbs Ice in 24 Hrs,Timing Function,Automatic Ice and Water Fetch Suitable for Small-Scale Tea Shop Kitchen Home Bar $1,203.28 Usually dispatched within 6 to 10 days. Epic Fail! Opal Nugget Ice Maker Review Product Reviews Much has been made of First Build’s counter top pebble ice machine and if you have been watching this channel for any length of time you’ll know that I’m more than a little obsessed with pebble ice for cocktails. This page works best with JavaScript. The other day I had someone over to my house and they saw the Opal Nugget Ice Maker on my counter and mentioned to me that it looked expensive. The GE Opal Profile Nugget Ice Maker is our #1, best all around nugget ice maker. I don’t know what else First Build makes, but I won’t be buying any of it. The Opal Nugget Ice Maker looks great. In our post today, we’re going to look at the battle of the portable nugget ice makers. This is awesome, we love the ice and the machine! ✅The check mark goes to the NewAir Countertop Nugget Ice Maker. We’ve been making a few videos about our Opal Nugget Ice Maker and how to best use it. Find many great new & used options and get the best deals for Opal Nugget Ice Maker at the best online prices at eBay! If you’re experiencing Opal Nugget Ice Maker problems, the best thing to do is refer to the User Manual. We use our own experience, hundreds of reviews, videos, manufacturer specs and information to create a complete and trusted review. Related: My GE Profile Opal 2.0 Review.