Items must be of a reasonable requestable size before locating or posting. You have a day to cancel or change it for any reason and receive a full refund — including any prepaid fees and Direct Ticketing Charges — with no cancellation fee. You cannot bring a pet into any NSW National Park or other land reserved or acquired under the. In the event of renovation/building work being carried out in or near the holiday premises, such work is beyond our control and we cannot accept responsibility for any disturbance, noise or inconvenience you may suffer as a result. When payment is made by direct transfer the payee must include the full name of the booking or the booking reference number in the transfer reference field and if possible, the arrival date. Guests requiring an additional key from TSA after office hours will be charged a service fee call out of $100.00. Bookings cancelled 60 to 90 days prior to the arrival date will incur a cancellation fee of 50% of the Total Cost. With the ski season not due to start until June 8 — COVID-19 permitting — Thredbo, Perisher and Mt Hotham all report a covering of perfect snow thanks to weekend falls. Thredbo is Australia’s home of mountain biking and offers the only summer-long chairlift access in the country with more than 34-kilometres of trails. Payments can be made by the following options. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Additional items to the Started-Pack will not be replenished and will need to be purchased by the guest. Deposits cannot be transferred between properties & generally will not be refunded or applied towards payments for any other properties. Try a backcountry tour of the Australian Alps from Thredbo. The cost of any lost or replacement key’s, locks or locksmith callouts will be the responsibility of the occupant and charged per the security deposit. When the path ahead for winter 2021 is more certain and we are confident we are able to deliver the unlimited skiing and snowboarding that a season pass offers, we plan to release an offering ahead of winter 2021. Persons found occupying the premises over and above the number on the booking form will be charged automatically to the security deposit at $500 a day for the term of the booking. Property moves will only be allowed when the request is made more than 60 days before the arrival date and will be subject to a $150.00 amendment fee. Moving or crediting bookings will have a 12-month expiry date from the original arrival date. If you don’t book a flexible rate, you may not be entitled to a refund. All advance deposits are accepted on behalf of the current owner; however, we will not accept responsibility for decisions, actions or arrangements taken by the current owners of the premises or any other body which is outside our control. For everyone that has purchased lift passes, rental or Snow Sports lessons, we have emailed you directly in regards to a refund or credit. In the case of apartments, units and villas, car parking spaces or carports are usually numbered and are limited to the amount listed. Skiiers and borders will need to keep 1.5m apart on the slopes, chairlifts and in apres venues. With a lush location, close to ski fields and national parks, with fantastic service and an excellent price, we provide unbeatable mountain accommodation. Credit: Allie Godfrey / AAPIMAGE. With telephone or postal bookings, any printed, written or verbal description of the premises by the agent or an employee is made in good faith. Thredbo Gravity Series Sunday 13 Dec, 2020 - Sunday 2 May, 2021 2020-12-13 08:00:00 2021-05-02 00:00:00 Australia/Sydney Thredbo Gravity Series Celebrating 30 Years of Gravity in Thredbo, the Thredbo Gravity Series presented by FOX & Kosciuszko Pale Ale is all about fun but also pushing the limits and beating your mates! We trust that you have read and understood the above information. If you don’t book a flexible rate, you may not be entitled to a refund. The Guest Registration Form will be emailed to you before arrival and is always available via the link included in confirmation emails so that it can be completed early in the booking process. Failure to do this may result in the reservation being automatically cancelled without notice. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. If suitable alternatives cannot be arranged, all deposit monies paid will be refunded, but no other claim, right or action shall exist in or be made by either party. Hiking Adventure Package Hike Australia’s highest peaks and save over 25% at the Thredbo Alpine Hotel! For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. We remain committed to the health and safety of our guests, employees and the wider community. TSA participate in the Bad Books program. Located in the picturesque Kosciuszko National Park in NSW, its four resort areas make it the Southern Hemisphere's largest alpine resort. Spring has sprung and the locals are out, The week that was ❄️Powder, blue skies, windblown stashes and good times Any & all damage, breakages or losses to the property and/or furniture/furnishings are to be reported to TSA and paid for immediately. The Bad Books register is a database of guests who have breached the Terms & Conditions of the booking, damaged property or indulged in inappropriate behaviour. *Please note we accept Visa and Mastercard only and there is a 1.3% surcharge on credit card payments. Please contact us directly if any clarification is required. You’ll also notice a tonne of Covid-19 signage reminding people to keep 1.5 metres apart, and that only two people, or a group of friends or family, can upload on a chair together. If you require items to be returned to you, the cost of pre-paid postage + administration fee will be charged before postage. Cancellation of a booking must be in writing and must be received by TSA via Fax: (02) 6457 1063 or Email: In providing booking services Thredbo Ski Accommodation (known in short as TSA - BN 98480903) act as an agent for various property owners and TSA does not accept or undertake any personal liability when acting in this capacity. With the number of cases of COVID-19, the disease caused by this coronavirus, growing rapidly in … This statement builds on and replaces … The good news is, we are preparing to release our summer products, including both Hiking and MTB Season Passes and will keep you posted when they're available for purchase. We do not refund for such occurrences, therefore travel insurance can be another option for a safeguard. We hope you enjoy your visit to Thredbo & The Snowy Mountains. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Stay tuned for more summer details dropping soon ‍♀️❤️, Good Morning Mother Nature turning it on ⛷. With the ski season not due to start until June 8 — COVID-19 permitting — Thredbo, Perisher and Mt Hotham all report a covering of perfect snow thanks to weekend falls. Check-In Time:    4:00 pm            Check-Out Time:   10:00 am. Australia: 1300 020 589 Its a perfect day to explore everything the mountains have to offer ⛷ @thenorthface_aunz Backcountry tours are running until the 11th of October check out more in bio: That’s a wrap ❄️⛷ Due to this season's low natural snowfall and the warm, springtime conditions of recent weeks, we have needed to make the decision to cease winter operations for skiing and snowboarding from tomorrow. Any requested move less than 60 days before arrival will be treated as a cancellation per the cancellation policy. Continue planning your vacation. We look forward to the opening of the mountain biking and hiking season from 21 November. Hit the link in BIO for the full recap , Thredbo’s the place to be this summer ☀️ There is no provision to change properties on your arrival if you are unhappy with your choice. Overseas: +61 2 6459 4294, Email us Lost Property: No responsibility is taken for a guest’s personal property left on the premises. Thredbo Backcountry Tours are planning to continue until 11 October and the Kosciuszko Express Chairlift will be open for foot passengers and backcountry access. Thredbo is Australia’s premier alpine destination. The property requires any unusual & extra cleaning, including unwashed dishes & dishwasher not emptied. Security deposits (by way of a completed Guest registration form) apply on all properties and a Guest Registration Form is required to be completed successfully in full and returned via email or faxed to (02) 6457 1063 before occupation is allowed. Premises are let for holiday purposes only for the period stated in your confirmation/receipt by TSA but may be subject to change as may be notified by the owner before the commencement of the booking. Copyright 2019 Forbes Stynes Real Estate Pty. The ski season begins next week but if you're keen to hit the slopes things will be different this year. View hotel, car, and ride reservations. TSA is not responsible for or bound in any way by Kosciuszko National Parks operations. Failure to make the final payment on time may again result in the booking being automatically cancelled without notice. Accommodation booked that is unable to be accessed through COVID restrictions, a full refund less 10% will be provided. Hit the link in our BIO to check out our FAQ’s surrounding COVID-19 operations. Certain services and amenities may be reduced or unavailable as a result. At Thredbo coronavirus measures mean there’s less traffic and more terrain per person but some beloved experiences are gone or very different Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. The property is left unsecured resulting in any loss/damage. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. The Cancellation Policy will be charged per the Cancellation Fee’s set out below. Hotels reservation This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. No refunds unless the below conditions can be met. If you don’t book a flexible rate, you may not be entitled to a refund. TSA reserves the right to process a claim on the security deposit if: TSA and our preferred contract cleaners have taken all necessary measures to ensure the cleaning of our properties are up to government regulations and are safe for your arrival to Snowy Mountains. Replacement of furniture that has been moved from its original place, Penalty for being in breach of tenancy for overcrowding the property. Cancellations more than 60 days before arrival: A refund of the deposit paid (50% + booking fee) less a $110.00 Administration Fee will be issued. Unless stated within the property description, all premises are fully self-contained including linen i.e. By selecting a partner link you agree to share your data with these sites. Credit card fees incurred by Where Do You Wanna Go are not refundable. Central Reservations. TSA reserves the right to terminate your tenancy immediately if you cause nuisance or annoyance to neighbours or are found to be holding a function or party. Limited MTB Day Lift Passes Availability | Buy Now, Buy 7 Days In Advance and Save 15% on Lift Passes…Buy Now, COVID-19 | Your Thredbo Questions Answered…Find Out More, General Enquiries & Reservations: Eligibility for any refund requires that passholder show that they attempted to access a Mountain Collective Partner resort and were unable to do so due to Covid-19 specific resort closure or resort restriction/capacity limitation that is specifically due to Covid-19. Book Now By accepting this booking, you agree that TSA can disclose this information to other accommodation providers that participate in Bad Books. Most new, unopened merchandise sold by The Home Depot can be returned within 180 days of purchase, unless noted in our Return Policy Exceptions. Thanks to our guests, employees and community for the 2020 snow season We feel incredibly fortunate to have been able to deliver skiing and snowboarding this winter during such challenging times . The property will need to be rebooked for the same length of stay as the original for this condition to apply. Thredbo Ski Accommodation is a private real estate agency operating in Thredbo Village & The Alpine Way. Booking less than 60 days before arrival: If the date on which the reservation is made or the date on which the deposit is otherwise due, is less than 60 days before the arrival date, payment in full of the total booking cost is required at the time of making the reservation unless otherwise notified to you at the time the reservation is made. Consideration needs to be given to our cancellation policy, injury, delayed flights, illness, global pandemics and any political uncertainty. Bookings ; COVID-19; Rates; Booking Enquiry; Refund Policy; General Terms. Shop 2 & 3 Mowamba Place, Thredbo NSW 2625, Australia, By Credit Card (either online or over the phone), A Government imposed non-travel restriction in the area/region, or, A Government-issued or certified advisory to isolate due to COVID-19, or, Extreme weather events or natural disasters causing the village to be completely inaccessible for more than 48 hours. Perisher's varied terrain is suitable for all ages and ability levels from first timer’s right up to experts. sheets, pillowcases, towels, bathmats, tea towels. Thanks for your patience and understanding. With the number of cases of COVID-19, the disease caused by this coronavirus, growing rapidly in … Cancellation fees will be charged on confirmed bookings per this Cancellation Policy. Entry is via door codes which will be provided on the day of arrival via SMS or voice call to the mobile number on the booking form. COVID-19 CREDIT POLICY – What if I want a refund after November 23rd? TSA strongly recommends travel insurance. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Functions and parties on the premises are strictly not allowed. Hit the link in our BIO to grab your passes today , We teamed up with @keepitcoolaus on Saturday to plant 1,000 trees in the local area ❤️ Hit the link in BIO to find out more about our partnership with Keep It Cool and their rad enviro initiatives , Let the summer adventures begin ☀️ We’ve just released our mountain biking and hiking season passes plus lots more summer products! All bookings are made & accepted on the basis that you have read, understood and agree to abide by and be bound by this Disclaimer and the following Payment Terms, Cancelation Policy, Terms & Conditions, and Guest Registration/Security Deposits information. 1300 020 589 (Australia) The return hike to Thredbo is under the stars. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. Thredbo has outlined measures to protect guests against Covid-19, but business owners in snow resorts say it will be difficult to keep tourists safe. Perisher is Australia's most popular snow holiday destination. The following applies. As in prior years, after November 23rd Mountain Collective Passes will be non-refundable. When the path ahead for next winter is more certain, and we're confident we're able to deliver the unlimited skiing and boarding that a season pass offers, we plan to release a pass ahead of winter 2021. In late 2019, a new strain of coronavirus emerged in China. Cancellations more than 60 days before arrival: A refund of the deposit paid (50% + booking fee) less a $110.00 Administration Fee will be issued. Such times of entering will be arranged prior where possible and will be between the hours of 8.30 am and 5:00 pm unless, in the opinion of TSA, an emergency could exist or arise outside these times. This statement builds on and replaces … Refunds will not be issued or given to any booking which fails to arrive on the nominated arrival date, or any portion of the booking which is not used. There are a wide range of contracts that have been affected due to the Coronavirus (COVID-19) pandemic. Return to Shop. View the Mt Buller Mt Stirling COVID Safe plan here - updated 25/6/20; The state government Alpine Activities Guidelines for coronavirus (COVID … TSA reserves the right to process a Security Deposit of at least $1000.00 to the nominated card at any time throughout the reservation through a Credit Card Pre-Authorization. If you don’t book a flexible rate, you may not be entitled to a refund. Requesting a service call out that is found to be not required. Thredbo and Perisher ski fields will open on June 22 - but with some major changes on the slopes. Thredbo / Perisher Accommodation ; Things to Do ; Contact ; Refund Policy. When the path ahead for winter 2021 is more certain and we are confident we are able to deliver the unlimited skiing and snowboarding that a season pass offers, we plan to release an offering ahead of winter 2021. Cancellations 60-0 days before arrival: Guests will forfeit the total balance that has been paid (100% + booking fee) unless the property can be rebooked. Coronavirus.gov: Information for the public from the Coronavirus (COVID-19) Task Force at the White House; Coronavirus Disease 2019 (COVID-19): The latest public health and safety information from the Centers for Disease Control and Prevention. TSA is not responsible for or bound in any way by Kosciuszko Thredbo PTY LTD’s resort operation, lift operations, seasonal activity operations, leisure centre operations, events schedule or ticket sales. With uncertainty related to COVID-19 continuing, at this point we are holding on releasing our 2021 winter season pass. Thredbo Backcountry Tours are planning to continue until 11 October and the Kosciuszko Express Chairlift will be open for foot passengers and backcountry access. Guests are responsible for the safekeeping and replacement of any accommodation keys or garage door openers. For bookings made on or after April 6, 2020, be sure to consider the risk of the coronavirus (COVID-19) and associated government measures. Subscribe to our newsletter to receive deals, the latest weather, forecasts, news, events and more! Extra vehicles, boats, etc are to park outside the property grounds and neighbouring property car spaces are not to be used. With social distancing in place, Thredbo plans to limit capacity to 50 per cent and guests will be required to purchase lift passes before arrival. There are a wide range of contracts that have been affected due to the Coronavirus (COVID-19) pandemic. You are required to allow repair and or service personnel to enter the premises to conduct any repair or service deemed necessary by TSA. Duplicate keys are not always available. Deposit or 60-day remaining payments must be made in full. Change a Ticket Standard Ticket Changes Treasury Secretary Steven Mnuchin signaled that he will move $455 billion in COVID-19 relief from the Federal Reserve back into the Treasury’s General Fund, a … All bookings are accepted on the basis that the utmost care and consideration are given to the premises and neighbouring occupiers by the holiday occupant. Keith Melvyn Wass (pictured), 54, refused to appear for sentence on Friday over his assault of Thredbo general manager Jordan Rogers in August 2017. With uncertainty related to COVID-19 continuing, at this point we are holding on releasing our 2021 winter season pass. In either event, we shall notify you as soon as possible and do our best to arrange alternative accommodation or alternative suitable dates. The Lantern Thredbo will provide a cancellation, change of dates or refund on all accommodation less a 10% booking admin fee. Enjoy a different kind of adventure this summer ‍♂️ Hit the link in BIO to lock in your pass today…. Removal of excess rubbish left at the property will incur a minimum charge of $50 to your credit card. Cancellations 60-0 days before arrival: Guests will forfeit the total balance that has been paid (100% + booking fee) unless the property can be rebooked. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. National Park closures and road closures can happen. As well as COVID cleaning procedure we have introduced some additional measures to make sure the properties are sanitised thoroughly. Please note: if you are trying to book a hike within 24 hours of the start date, please call Thredbo Guides on 6459 4152. No pets are allowed. If you don’t book a flexible rate, you may not be entitled to a refund. Booking more than 60 days before arrival: A deposit of 50% of the total accommodation cost + a $55 booking fee must be received within 3 working days of the reservation being made before a reservation can be confirmed. or send an email, Stoked to have recently won Australia’s Best Ski Resort at the @worldskiawards for the 4th year in a row Hit the link in BIO to find out more , Opening weekend went off with a bang ‍♀️ The mountains are calling... In late 2019, a new strain of coronavirus emerged in China. Terms & Conditions (valid 20-01-2020 through 11-11-2020), Terms & Conditions (valid 20-06-2018 through 20-01-2020), COVID-19 Policy (valid 27-05-2020 through 11-11-2020), COVID-19 Policy (valid 01-04-2020 through 27-05-2020), REAL ESTATE if you are looking to purchase Snowy Mountains real estate in Thredbo, Perisher, Lake Crackenback, or along the Alpine Way click www.fsre.com.au. However, we recognize times are different now and we have instituted the below policy to address potential Covid-19 impacts at … All keys or garage door openers are to be returned to their original location within the unit. The maximum number of persons permitted to occupy the booked premises will form part of the booking contract and will be nominated when you make your booking. Thredbo is gearing up for a huge summer of mountain biking as we’re celebrating 30 years as Australia’s Premier Mountain Bike Park with the launch of our ’30 Years of Gravity’ today. If cancelling your booking you are subject to the below cancellation penalties, which will vary depending on the time remaining from the cancellation until the arrival date. Sun Country Airlines offers affordable flights and vacation packages to destinations across the U.S. and in Mexico, Central America, and the Caribbean. This section contains the range of Terms & Conditions for Thredbo Resort. Forbes Stynes Real Estate PTY LTD operates under the trading name of Thredbo Ski Accommodation and will be referred to by either Thredbo Ski Accommodation or TSA for the remainder of this document. The premises are available from 4.00 pm on the day of arrival and are to be vacated at 10.00 am on the day of departure. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. Cancellation of a booking must be in writing and must be received by TSA via Fax: (02) 6457 1063 or Email: accomodation@fsre.com.au. Any credit must be reused in the same property originally booked and is strictly subject to seasonal rates and availably of new dates. Hike, bike, explore and more Hit the link in BIO to check out more of the action, Lift and Mountain Access – Summer 2020/21. General Enquiries Thredbo Village is in a dynamic environment which can experience extreme weather events in all seasons. Ltd. All rights reserved. Furniture is not to be moved and all furnishings and equipment must be left on the premises as originally found. Tourists will be able to visit the slopes in New South Wales from June 22 With uncertainty related to COVID-19 continuing, at this point we are holding on releasing our 2021 winter season pass. Properties with such variations will have this listed on their property specific's page listing for reference. **Please note: Some properties may have specific variations to these Standard Terms & Conditions. Cars reservation This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. Coronavirus.gov: Information for the public from the Coronavirus (COVID-19) Task Force at the White House; Coronavirus Disease 2019 (COVID-19): The latest public health and safety information from the Centers for Disease Control and Prevention. Please choose your property carefully using the information provided on our comprehensive websites (descriptions and photographs). Cancellation – Refund Policy For Bookings taken after 30th May 2020 and for arrivals between 1/06/2020 and 01/10/2021 applying only to bookings directly. The Rivers Restaurant will be closed for a week from Friday for serious and repeated COVID-19 safety breaches after repeated visits from police and the liquor regulator. The resort has worked with government and industry on a COVID SAFE operating plan to ensure the health and wellbeing of staff, guests and the wider community. Thank you for choosing to book your holiday accommodation with Thredbo Ski Accommodation, please read & familiarize yourself with the information below to ensure your stay is enjoyable. Final payment of the remaining 50% of the total accommodation cost must be received no later than 60 days before the arrival date. Holiday Accommodation - TERMS & CONDITIONS as at 12/11/2020. But they won’t get a refund — even if they don’t return to use the credit. View the Mt Buller Mt Stirling COVID Safe plan here - updated 25/6/20; The state government Alpine Activities Guidelines for coronavirus (COVID … Turning up a storm this morning ⛷ We wanted to give you a friendly update on our Season Pass offering for Winter 2021. Snowy River Holiday Park is an award winning accommodation holiday park set on the banks of the Snowy River in Dalgety NSW. TSA reserve the right to cancel any booking should anything arise, which in our opinion absolutely renders the booking impractical. No refunds unless the below conditions can be met. If the property can be rebooked by TSA, a refund of the balance paid (100% + booking fee) less a $110.00 Administration Fee will be issued. Cancellation Policy Bookings cancelled more than 90 days prior to the arrival date are subject to a cancellation fee of 30% of the Total Cost. Bookings will only be eligible to receive a variation to the standard cancellation policy under one of the following conditions: If one of the above conditions is met, bookings will be converted into a credit for the monetary value that had been paid.
2020 thredbo refund policy covid