KitchenAid and Whirlpool under-counter icemakers are an expensive investment. Remove all ice and drain water pan by removing drain cap. Storage Capacity Have ice ready for any occasion with this convenient ice maker. Call Whirlpool warranty. This built-in ice maker makes an impressive 50 pounds of restaurant-quality ice … You’ll never run out of ice again with these EdgeStar Undercounter Ice Maker with Drain Pump. this ice maker … Remove flip out chute and ice … 15 Inch Undercounter Ice Maker with 25 Lbs. Still no ice. 2. Its normal use is during the cleaning cycle to rinse the drain pump of cleaning solution. Disconnect waterline and unplug ice maker 3. This is the best undercounter clear ice makers on today’s market. This ice maker is really a Kitchenaid appliance. The reservoir drain pump (black pump underneath the reservoir) should now come on and pump the water out of the reservoir. This well-lit unit stores up to 25 pounds of ice at once and dispenses it easily … Set icemaker on a work bench unless you like working on your knees, head down. Technician said need a new pump because the pump was broken and there was no bracket to hold it in place. ... Undercounter Ice Maker … I also hope a new pump will fix the sound. Needless to say, I have waited 3 weeks for ice and don't expect the new pump to be installed for another week. 1. 4.